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Eastern Shore Resources

Eastern Shore Crisis Response / Mobile Crisis


Serves as the behavioral health emergent, urgent and information and referral call center for all nine counties of the Eastern Shore:  Caroline, Cecil, Dorchester, Kent, Queen Anne’s, Somerset, Talbot, Wicomico and Worcester Counties. The ESCR is available 24 hours a day, 7 days a week to assess and respond to calls from consumers, family members, community members, businesses and human services agencies. ESCR staff provide linkage to community resources through referral to all appropriate and existing behavioral health and human services. 

Four regional Mobile Crisis Teams (MCT) cover eight (8) counties of the Eastern Shore: Caroline, Cecil, Dorchester, Kent, Queen Anne’s, Somerset, Talbot and Wicomico. Mobile Crisis Team members intervene with callers referred from the ESCR who are experiencing a mental health emergency. Mobile Crisis Teams assist law enforcement and emergency responders, providing behavioral health crisis consultation and intervention to stabilize the consumer in the least restrictive environment through a range of services including assessment, crisis intervention, supportive counseling, information and referrals, linkage with appropriate community based mental health services for ongoing treatment, and follow up. To access the Mobile Crisis Teams, call the ESCR.

Life Crisis Center Hotline


Provides counseling for victims of domestic violence or sexual assault, suicide prevention, support groups, emergency shelter, shelter referral, medical care, and assistance with the process of prosecution. 

Crisis Text Line


Text HOME to 741741 from anywhere in the United States, anytime. 

Maryland Problem Gambling Helpline


As a gambling problem develops, it becomes more and more devastating, potentially evolving into a crisis situation impacting family members and friends. It is very important to get help as soon as possible as this condition escalates rapidly even resulting in incarceration and suicide. The Center’s 24/7 free and confidential helpline is a great way to start getting help. Visit for resources.

Suicide Hotline

1.800.SUICIDE or 1.800.273.TALK

Provides counseling for suicide prevention.

Veterans Crisis Lines

1.800.273.8255, Press 1 or

1-877-VET2VET (838.2838)

The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline.

VET2VET is a confidential connection which utilizes trained peer veterans ready to provide hope and help 24 hours a day, 7 days a week. In addition the peer counselor will help the soldier or veteran navigate the often complex VA system to access the mental health resources that are being sought.

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For All Seasons, Inc. Hotline 


Counseling, advocacy, and education to victims of rape, sexual assault and abuse. 


Mid-Shore Council on Family Violence


Provides direct services for victims of family violence including a 24-hour hotline, crisis intervention, counseling, support group, emergency shelter, client advocacy, children’s program, court accompaniment, information and referral.


Maryland State (AIDS) Hotline


Hearing Impaired: 1.800.553.3140

Information on testing and other referrals. Monday through Friday - 9 AM to 5 PM (Except Holidays) 


Americans with Disabilities Act Hotline


Provides information on the Americans with Disabilities Act. 

Postpartum Depression (PPD) Hotline

1.800.PPD.MOMS (773.6667)

Provides peer support and referrals for mothers suffering from postpartum depression. 

Trevor Project Crisis Line


The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24. Visit for more information on TrevorChat and TrevorText - trained volunteer counselors are ready to listen.

Informational Websites

State and Government

Local Government


Local Health Departments


Local Department of Social Services (DSS)


Local Management Boards (LMB)

Hospitals and Health Systems



Maternal Mental Health

Suicide / Prevention

Mental Health/Substance-Related Screening Tools 

Problem Gambling

 Resource Locators

Information, Education and Advocacy


Substance Use / Addiction Support

Television / Video Informationals

This handbook will:

  • Help you understand Maryland’s Public Behavioral Health System

  • Help you get the right services

  • Educate you about recovery oriented care

  • Help you access peer support programs and community resources

This manual describes the requirements for providers to participate in the Public Behavioral Health System including eligibility, service requirements, and authorization procedures to serve as a resource to answer general questions providers may have.

Code of Maryland Regulations (COMAR)

Online Personal Health Record

Use the Personal Health Record (PHR) to organize and store important medical and healthcare-related information. Create folders for yourself, family members, or others you care for. The information is stored on a secure, Verisign-encrypted server, the same type of security used in online banking. Unlike the medical files you may keep at home, your Network of Care PHR is available whenever and wherever you need it.

If you choose to, you can grant access to your PHR to others, such as a physician, lawyer, family member, trusted caregiver or friend. You decide what information to share, and for how long.

This secured environment is also the gateway to other secure Network of Care (NOC) resources. To ensure your privacy, this is where articles and service links you collect on the NOC are stored.


Personal messages are also viewed in your PHR, such as correspondence from a healthcare provider, email from a private NOC support group, or notices about bills you’re tracking through the Legislature.

To access these and other features, you need a Network of Care account. An email address is all that’s required.


Create your Free Personal Health Record Today!

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